Understanding how to resolve Gmail crashing problems is crucial for improving productivity and reducing stress and potential expenses. This article provides step-by-step instructions to help you effectively fix any Gmail crashing issues on your various devices.
Gmail, with its staggering 1.8 billion users worldwide, has become an indispensable platform for transmitting information, particularly for work-related purposes.
However, due to its increasing popularity, the system occasionally experiences crashes. If you find yourself encountering Gmail crashes on your device, whether it’s running on Windows, iPhone, Android, or the Chrome browser, don’t worry.
We have compiled a list of effective solutions to help you resolve this issue. Stay tuned for the solutions ahead.
1. Restart your mobile to refresh the App.
2. Uninstall recent app updates and use the original version.
3. Delete the Gmail app and reinstall it.
4. Clear the Gmail App’s data and cache.
5. Try to update your Gmail App to the latest version.
6. Try accessing your Gmail account on another phone.
7. Log out of your Gmail account on your phone and log in again.
8. Update your phone’s operating system.
9. Change from dark mode to auto mode.
10. Disable power-saving mode.
11. Free up storage by uninstalling some unused apps and cleaning up junk files.
12. Reset app preferences.
13. Contact customer support for further assistance.
Gmail rarely crashes on iPhones. However, issues related to app updates and network connections can still occur. To address any problems you may encounter with the Gmail app on your iPhone, we have compiled a list of effective fixes and troubleshooting steps.
Here are 6 recommended solutions and helpful tips to resolve any Gmail-related issues on your iPhone.
Open the App Store > Search for Gmail > Tap on “Update”.
Exit the app by pressing the home button or swiping up from the bottom of the screen > Swipe left or right to find the Gmail app preview > Swipe the Gmail app up to shut it down.
Swipe down the screen to access the notification panel > Check if your WiFi is still connected > Long-press on the WiFi icon to open the settings > Reconnect to the WiFi network if it’s not connected > Retry using Gmail after reconnecting.
Swipe down from the top of your screen > Click on the airplane icon to turn it on > Click on it again to turn it off.
For iPhone 6, 7, 8, or SE (2nd or 3rd generation), press and hold the side button until the power-off slider appears > Slide it to power off your device > Once it’s off, press and hold the side button again until the Apple logo appears to turn it back on.
For other iPhone models, please refer to the respective guide on how to restart your iPhone.
Go to Settings > Select “General” > Click on “Reset” > Choose “Reset Network Settings”.
Experiencing Gmail crashes on your Android phone can frustrate and disrupt your work. It can also potentially impact the performance of other apps on your device.
Fortunately, we have 5 solutions to address the Gmail crashing issues on your Android phone.
Step 1. Go to your Gmail app > Click on your profile picture or the initial of your Google account name at the top right corner of the app.
Step 2. Scroll to the bottom of the account list > Tap on “Manage accounts on this device” > Select the account you want to sign out from.
Step 3. Tap the “Remove” button located below the account you want to sign out from.
Step 1. Go to “Settings” > “Apps & service” > “Apps” and find the Gmail app in the list.
Step 2. Click on “Gmail” > “Uninstall”. Then click “OK” when you receive the alert pop-up.
Step 3. Install Gmail by searching from the Google Play Store.
Step1. Go to your device Settings > Click on “Apps & notifications”.
Step 2. Click on “Gmail” > Select “Storage & cache” > Tap on “Clear Cache and Data”.
Step1. Open your Gmail app > Click on the 3 short lines at the top left corner of the app.
Step 2. In the Settings Panel, click on “General settings” > Select “Theme” > Change from Dark to Light or Default System mode.
Go to “Setting” > “Storage” > Click “CLEAN UP” to free up your storage space.
Gmail crashing is not limited to Android or iOS devices; it can also occur on the Chrome browser. This issue is often caused by accumulated cache files and cookies in the browser.
By following the steps outlined below, you can resolve this problem and minimize any difficulties you may encounter while using your Gmail account on Chrome.
Step 1. Go to your Chrome browser > Navigate the three dots at the top-right corner of the browser view > Select “Settings” from the drop-down menu > Choose the “Privacy” menu.
Step 2. From the Privacy menu, click on “Clear browsing data” > Tick “Browsing history”, “Cookies and site data”, “Cached images and files” > Tap on “Clear data”.
If you’re experiencing Gmail crashes in the browser on Windows 10, follow these steps to resolve the issue. A buildup of cache files and cookies often causes Gmail crashes. Clearing these files can help fix the problem.
Below, we use Google Chrome as an example.
Step 1. Go to your Chrome browser > Select “Settings” from the drop-down menu.
Step 2. Click on “Privacy and security” > Choose “Clear browsing data”.
Step 3. Check the boxes for “Browsing history,” “Cookies and site data,” and “Cached images and files” > Click on “Clear data” to execute the clearing action.
If the crash persists despite the steps above, consider these troubleshooting options:
Confirm that your browser is compatible with Gmail. Chrome, Firefox, and Safari are recommended for optimal performance.
⭐Browser extensions and plugins can sometimes disrupt Gmail. Temporarily disable them and assess if the problem resolves.
⭐Antivirus scans might impact Gmail. Temporarily disable your antivirus software to check for any changes. If the issue remains, re-enable the software and proceed to other solutions.
⭐To address potential browser-related concerns causing Gmail crashes, uninstall and then reinstall your browser.
Give these solutions a try to tackle the ongoing crashing issue.
Additionally, we have a video tutorial demonstrating various solutions to fix Gmail crashing issues. You can watch the video to gain visual guidance on resolving the problem effectively.
If you use Gmail on Windows or Mac, it is most likely to crash because of too many cache files and cookies on the browser. If the Gmail App crashes on your iPhone and Android, you should check your network connection and free up your storage space first. Then if it doesn’t work, updating the Gmail App or uninstalling it could be helpful.
To resolve Gmail App crashes on your Android phone, start by checking your internet connection and clearing cache space. If that doesn’t help, update the app and if necessary, uninstall and reinstall it. Also, consider switching from Dark Mode as it can sometimes impact performance.
Gmail can crash due to various reasons, including app updates, insufficient storage, cache file errors, and network connectivity issues. Older or incompatible app versions may cause crashes, while low storage space can lead to app instability. Errors with cache files or network connection problems can also result in Gmail crashes.
Caching problems could also lead to email app issues on Android, disrupting background services. If your email app runs in the background, cache-related crashes could occur. Email app crashes often result from low memory or a less powerful chipset.
Gmail crashing is not suitable for your work and device. We have outlined all the possible causes and repairs for different devices. We hope that they come in handy when your Gmail misbehaves. Do well to try out the quick fixes outlined here and do not forget to contact customer support if problems persist.