Understanding how to resolve Gmail crashing problems is crucial for improving productivity and reducing stress and potential expenses. This comprehensive article provides step-by-step instructions to help you effectively fix any Gmail crashing issues on your various devices.
Gmail, with its staggering 1.8 billion users worldwide, has become an indispensable platform for transmitting information, particularly for work-related purposes.
However, due to its increasing popularity, the system occasionally experiences crashes. If you find yourself encountering Gmail crashes on your device, whether it’s running on Windows, iPhone, Android, or the Chrome browser, don’t worry.
We have compiled a list of effective solutions to help you resolve this issue. Stay tuned for the solutions ahead.
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1. Restart your mobile to refresh the App.
2. Uninstall recent app updates and use the original version.
3. Delete the Gmail app and reinstall it.
4. Clear the Gmail App’s data and cache.
5. Try to update your Gmail App to the latest version.
6. Try accessing your Gmail account on another phone.
7. Log out your Gmail account on your phone and log in again.
8. Update your phone’s operating system.
9. Change from dark mode to auto mode.
10. Disable power-saving mode.
11. Free up storage by uninstalling some unused apps and cleaning up junk files.
12. Reset app preferences.
13. Contact customer support for further assistance.
Gmail rarely crashes on iPhones. However, issues related to app updates and network connections can still occur. To address any problems you may encounter with the Gmail app on your iPhone, we have compiled a list of effective fixes and troubleshooting steps.
Here are some recommended solutions and helpful tips to resolve any Gmail-related issues on your iPhone.
Open the App Store > Search for Gmail > Tap on “Update”.
Update Gmail App in Apple Store
Exit the app by pressing the home button or swiping up from the bottom of the screen. Then Swipe left or right to find the Gmail app preview and swipe the Gmail app up to close it.
Close Gmail Background App
Swipe down the screen to access the notification panel and check if your WiFi is still connected. Long-press on the WiFi icon to open the settings and reconnect to the WiFi network if it’s not connected. Retry using Gmail after reconnecting.
Check Your WIFI Connection
Swipe down from the top of your screen and click on the airplane icon to turn it on then click on it again to turn it off.
Turn Off the Airplane Mode
For iPhone 6, 7, 8, or SE (2nd or 3rd generation), press and hold the side button until the power-off slider appears. Slide it to power off your device. Once it’s off, press and hold the side button again until the Apple logo appears to turn it back on.
For other iPhone models, please refer to the respective guide on how to restart your iPhone.
Turn Off Your iPhone
Go to Settings > Select “General” > Click on “Reset” > Choose “Reset Network Settings”.
Reset Your Network
Experiencing Gmail crashes on your Android phone can frustrate and disrupt your work. It can also potentially impact the performance of other apps on your device.
Fortunately, we have a solution to address the Gmail crashing issues on your Android phone.
Step 1. Go to your Gmail app and click on your profile picture or the initial of your Google account name at the top right corner of the app.
Enter Login Interface
Step 2. Scroll to the bottom of the account list and tap on “Manage accounts on this device”. From there, select the account you want to sign out from.
Find Your Account
Step 3. Tap the “Remove” button located below the account you want to sign out from.
Sign out Your Account
Step 1. Go to “Settings” > “Apps & service” > “Apps” and find the Gmail app in the list.
Search Gmail in the Settings
Step 2. Click on “Gmail” > “Uninstall”. Then click “OK” when you receive the alert pop-up.
Uninstall the Gmail App from your Android
Step 3. Install Gmail by searching from Google Play Store.
Step1. Go to your device Settings and click on “Apps & notifications”.
Locate “Apps & notifications”
Step 2. Click on “Gmail” > Select “Storage & cache” > Tap on “Clear Cache and Data”.
Clear Cache and Data in Gmail
Step1. Open your Gmail app, and click on the 3 short lines at the top left corner of the app.
Bring up the Settings Panel
Step 2. In the Settings Panel, click on “General settings” > Select “Theme”. Finally, change from Dark to Light or Default System mode.
Change to Light Mode
Go to “Setting” > “Storage” > Click “CLEAN UP” to free up your storage space.
Release Your Storage Space
Gmail crashing is not limited to Android or iOS devices; it can also occur on the Chrome browser. This issue is often caused by accumulated cache files and cookies in the browser.
By following the steps outlined below, you can resolve this problem and minimize any difficulties you may encounter while using your Gmail account on Chrome.
Step 1. Go to your Chrome browser, navigate the three dots at the top-right corner of the browser view, select “Settings” from the drop-down menu, and choose the “Privacy” menu.
Select Settings – Privacy in Chrome
Step 2. From the Privacy menu, click on “Clear browsing data” > Tick “Browsing history”, “Cookies and site data”, “Cached images and files” > Tap on “Clear data”.
Clear Data in Chrome
If you’re experiencing Gmail crashes in the browser on Windows 10, follow these steps to resolve the issue. A buildup of cache files and cookies often causes Gmail crashes. Clearing these files can help fix the problem.
The steps below demonstrate how to fix your Gmail crashing on Windows 10, using Google Chrome as an example.
Step 1. Go to your Chrome browser and select “Settings” from the drop-down menu.
Locate the Settings button in Chrome
Step 2. Click on “Privacy and security” > Choose “Clear browsing data”.
Go to Clear Browsing Data in Chrome
Step 3. Check the boxes for “Browsing history,” “Cookies and site data,” and “Cached images and files”. Lastly, click on “Clear data” to execute the clearing action.
Clear Data in Chrome
If the crashing persists after the above steps. you can try the following troubleshooting options:
Additionally, we have a video tutorial demonstrating various solutions to fix Gmail crashing issues. You can watch the video to gain visual guidance on resolving the problem effectively.
If you use Gmail on Windows or Mac, it is most likely to be crashing because of too many cache files and cookies on the browser. If Gmail App crashes on your iPhone and Android, you should check your network connection and free up your storage space first. Then if it doesn’t work, updating the Gmail App or uninstalling it could be helpful.
To resolve Gmail App crashes on your Android phone, start by checking your internet connection and clearing cache space. If that doesn’t help, update the app and if necessary, uninstall and reinstall it. Also, consider switching from Dark Mode as it can sometimes impact performance.
Gmail can crash due to various reasons, including app updates, insufficient storage, cache file errors, and network connectivity issues. Older or incompatible app versions may cause crashes, while low storage space can lead to app instability. Errors with cache files or network connection problems can also result in Gmail crashes
Gmail crashing is not suitable for your work and device as well. We have outlined all the possible causes and repairs for different devices. We hope that they come in handy when your Gmail misbehaves. Do well to try out the quick fixes outlined here and do not forget to contact customer support if problems persist.