Troubleshooting Gmail: How to Fix No Connection Error

Last updated on August 25, 2023

Summary :

“Are you tired of encountering the frustrating ‘Gmail no connection’ issue? Look no further! Our comprehensive guide offers 13 effective tips to help you quickly and effortlessly fix this problem.

13 Quick Tips To Fix the “Gmail No Connection” Issue

Imagine there is an emergency for you to send an email in seconds. But, then you are persistently being obstructed by an error saying ‘no connection’ on your screens. Yes right, that’s pure dread right there. Gmail hits you with an error saying ‘no connection’ and this can really ruin your day or work.

The first thing that you can do to resolve the error checks is if you are connected to any WiFi network. Also, check if your mobile data is on. If then also, Gmail shows you this error, you might have to look for some fix to solve this issue.

In this article, I am going to discuss some of the troubleshooting tips for this connection error.

You may be interested: How to Insert Tables in Gmail: 3 Easy MethodsHow to Pin Gmail to Task Bar[in Chrome, Firefox, Edge]

What Is a Gmail No Connection Error?

No Connection Error persists because the Gmail app is unable to get a response from Google servers or databases.

The inability to gain access to the servers can be caused due to variety of reasons that include: connection-related problems, DNS overload, cache problems, or server bugs. You can look for plausible causes behind the error, however, I have drafted in detail in the pointers list:

  • Gmail server outages.
  • Persistent bug in the Gmail app.
  • Unstable internet connectivity.
  • Issues with DNS and proxy settings.
  • Gmail app that is not updated.
  • APN settings modification.
  • Date restriction on Gmail App’s access of some kind.
  • If the outage is happening in the ‘promotions’ option, then this is due to a server outage.

13 Solutions for Fixing “Gmail No Connection” Issue

This issue occurs mostly in apps. It can also occur in the browser, but mostly if the servers are okay then simply removing caches, and cookies and resetting networking settings can help immensely. But that does not mean that the issue won’t occur on a web browser.

It can still occur due to network irregularities/altercations in the settings. Let us go through the list more sequentially and understand it in a much more nuanced manner:

Solution 1. Check for server outages

The first and easy way to check shall be to know the status of Google Servers. Google Severs has kept all your data in their servers encrypted with strong protection. In order to access that particular data you need to have your servers working properly, if they suffer an outage then your Gmail app or its platform cannot access the data.

There is a status dashboard for Google Workspace that presents the data in a very easy manner to know about the outage and whether it is affecting the data access services or not of various Google Workspace Apps.

The fix is simple, Navigate Google Workspace Status Dashboard, then you will see a UI quite similar to this.

Google Workspace Status Dashboard

Google Workspace Status Dashboard

In this status dashboard, you can see each of the apps/services/platforms whether Gmail or Classroom has a green icon, and a tick mark circled on the extreme right of the lists. The green icon suggests that as of now when I am writing this draft, dread. But in case that icon becomes red or yellow that shall mean there is an issue with the server system.

Solution 2. Performing a Restart

A lot of the time system-oriented issues often crop up mostly because of a drained PC. If this happens then you need to reload all its services and background processes. Reloading shall happen when you restart your PC.

If the system is working slowly and also creating issues in regards to other apps apart from Gmail on Android and iOS then you can try rebooting your mobile device. To reboot you can tap restart or switch the phone off and then start it again. To restart and switch off tap the power key on Android and the side lock key on iPhone.

Access Restart Option on Windows

Access Restart Option on Windows

Solution 3. Check for issues with the internet

In the current age, the internet has become more of a necessity than a luxury. It houses all major govt services persisting in many countries. The Internet boom has revolutionized access to information today. To use Gmail you will require an active internet connection.

The best way to check your internet will be to do these steps sequentially.

Step 1: Restart your PC and then reconnect to WiFi. On the phone, you can reboot., then try connecting to WiFi.

Step 2: Try restarting your modem. Power on and off your Modem.

In case none of this works, you can call your ISP and register a complaint to come in and check the network. If other devices are connected to the network like your Tablet or family members’ PC and only not connecting to your system try running a troubleshooter. Here’s the step-by-step method:

Step 3: Simply in the Windows search bar type in troubleshooter and open the app.

Troubleshoot application of Windows 10

Troubleshoot application of Windows 10

Now tap on the additional troubleshooter on the right window and then tap on ‘run the troubleshooter’. If there are any software issues it will put an end to the problem.

Windows 10 Network Troubleshooter

Windows 10 Network Troubleshooter

Solution 4. Reset APN settings on your phone

Phones actually use APNs to connect to the internet. These APNs have unique names that allow for network connectivity on the phone. Sometimes, there are situations where some altercation could have been committed.

You need to disable those changes and revert to the factory APNs when the internet was accessed. Mainly this problem is seen in Data cellular networks.

Reset APN on iPhone: In iPhone, the chain of options is this: Settings > Cellular > Cellular Data Network. Lastly, tap on ‘Reset settings’.

Reset APN on Android Phones: In your Android Phone, the chain of command is as follows: Settings > SIM cards & mobile networks then select SIM card. Now tap Access point names or APN > ‘Reset. ‘

Solution 5. Remove data use restrictions

Did you set any data restrictions on your phone? You need to check since that can cause the issue as well. There can also be Data set restrictions that are app-centric.

The app-centric data restriction is more likely to happen, since if the data limit is set for all apps. Along with Gmail, you will lose access to your internet resulting in losing access to most apps if not all.

Solution 6. Sync your Gmail to all your devices

You might have accessed Gmail from many devices. You would require your Gmail to remain in sync with other devices. The process to do that is the same for both Android and iOS phones.

Step 1: Start by opening Gmail and you will see three horizontal lines tap on that ‘Menu’. Now come to the bottom and you will see an option called ‘settings’.Tap that option.

Step 2: This will show you the list of accounts that are registered on the current Gmail app. Select your mail address.

Step 3: Now checkmark the Gmail sync option. Then check if the error still persists.

 Sync Gmail

Sync Gmail

Solution 7. Remove History

Another additional step that can be done is removing all the caches and browser or app cookies that might have been added in the process of app or browser surfing.

Clearing off the caches and cookies helps to make the browser lighter and if they have caused the issues the problem will be resolved by cutting off the excess data in the app or browser.

Clear cache on a PC browser

Step 1: Clear caches and data on the app. On PC you can simply go to the browser and access History, You will find three horizontal lines. Click on that menu option. Now tap on the ‘clear history’ option.

Step 3: Now select all three checkboxes and then click on ‘clear data’.

Step 4: Wait for some time and let the history be deleted completely.

Clear cache on an Android Phone

Step 1: Press and Hold Gmail app, then tap ‘App info’.

Step 2: Now select ‘Storage Usage’. (in different phones the indicative options may be different like storage and cache or something else..).

Step 3: Tap ‘Clear cache’. If that doesn’t work, you can try clearing the data as well by tapping “Clear data”

Gmail Clear Cache Option

Gmail Clear Cache Option


Clear cache on an iPhone

Step 1: First, you need to go to the settings and tap on iCloud. After that choose ‘manage storage’.

Step 2: Open the Gmail app. Now tap on ‘delete documents data’.

Step 3: At last tap ‘delete’ to confirm the deletion of the process.

Solution 8. Remove your Gmail account and add it again

Sometimes the best trick is to remove the account on Gmail and then add it again. Here are the steps.

Remove Account

Step 1: Open your Gmail app and then tap the profile icon. Select the ‘manage accounts on the device’ option.

Gmail Manage Accounts

Gmail Manage Accounts

Step 2: First select ‘Google’, then choose the account to ‘remove’.

Gmail Accounts Window

Gmail Accounts Window


Step 3: A prompt with removal options will appear. Select ‘remove account’.

‘Remove Account’ Option on Gmail

‘Remove Account’ Option on Gmail

Step 4: To confirm it taps on the ‘remove account’ button.

Add Account

Step 1: Then again tap on the profile icon. Now tap on the ‘add another account’ option.

Step 2: Choose Google from the list having other apps for mailing, Then sign in to your account.

Step 3: If you have enabled 2 FA or better known as 2 Factor Authentication. Then you need to open the account by confirming ‘it’s you notification’.

Else tap on ‘try another method’ and you will receive another OTP on your registered phone number.

Step 4: Type that OTP on your screens. Now just tap ‘I agree’ and proceed with adding the document.

Solution 9. Update Browsers

You can try updating browsers to get rid of the ‘no network’ error. In order to Update Browsers which are mainly quite popular browsers you need not do it mainly, they have an updater app always running in the background.

In case, sometimes these alerts can sometimes be missed, in that situation, you can open the menu option of the browser and then select the ‘About version mentioned’ option of the browser and it will show you the new version. Tap on the ‘Relaunch’ option. The new updated browser is often shown.

Brave Browser Update Window

Brave Browser Update Window

Solution 10. Force Stop Gmail App

The Gmail app can be also forced to stop and then you can check whether the network connectivity starts to work or not.

Force Stop Gmail

Force Stop Gmail

In Android Phones:  here is the chain of command to force stop the Gmail app. The easier way is to tap and hold Gmail and tap App Info > Now, tap Force Stop

For iOS: Just open the App Switcher > swipe right to find Gmail > and then swipe up on this app to force close it.

Solution 11. Reinstall the Gmail app on iPhone and Android phones

The Gmail application can have issues other than the network, maybe the APK file it came in corrupted its tools. If this is true then you might need to reinstall your Gmail.

Remove the Gmail app from Android Phones

Step 1: Hold the Gmail app with your thumb.

Step 2: Then tap on ‘uninstall’, and you will get a pop-up message that the app is uninstalled.

Step 3: To reinstall the application go to the Google Play store and tap on the ‘install’ option.

Remove the Gmail app from iPhone

Step 1: Hold the Gmail app on the screen with your thumb, then tap on ‘Remove App’.

Step 2: Now you will get 2 options, ‘Remove from Home Screen’ and ‘Delete App’.

Step 4: Tap on ‘Delete App’, and your app will be completely removed from the app listing on your ‘iPhone’. Now move to Apple Store and install the app.

Solution 12. Update Gmail App

Have you enabled auto update on your phone? If not then that could also lead to many issues arising on your app. Android users can simply check App statuses and tap the profile icon and peek a look at ‘manage apps and devices’. Search Gmail for Updates Available.

If it is, then initiate Update by tapping on ‘Update Option. iOS users can simply search Gmail on Apple Store and see if they see any update option, if they see they can update the app.

Solution 13. Delete DNS Cache

DNS cache exists on browsers as cookies and other caches. In both phones and PC to download caches you need to open history and then tap ‘clear history’ then select all-time in the time drop-down bar placed above. Now select and checkmark cookies and caches. Tap on ‘delete data’ to remove all the DNS cache on your browser.


Gmail is Google’s email app and platform. It is one of the most used apps on Google Workspace. You can access the platform through a web URL or through the application available for iOS and Android phones.

The ‘no network’ error is a persistent error that can really dampen the mood. I have listed out many methods that you can try out which will help you resolve the error.

More Related Articles